Casey's General Store

Reviews about Casey's General Store

• 5 / 5

  By Justin Lee
  Casey pizza is the best
  January 08, 2017
• 5 / 5

  By MrRaithx
  Grate staff, friendly service I stop here 2or 3 times a week on my way to work and I'm always getting something love Casey's and your pizza
  November 19, 2016
• 2 / 5

  By tyler simonson
  It's basically a rundown/older looking holiday station store with a mini subway in it
  October 07, 2016
• 1 / 5

  By Sean B
  Horrible customer service. Not coming back.
  
  We love Casey's pizza and have been ordering from them for years from different locations. When they make a pizza the right way, you can't beat it.
  
  We were excited when this location changed over to Caseys. Unfortunately we were very disappointed in the quality and service that we received after frequent visits and will not be coming back.
  
  They messed up a few orders several months ago which was frustrating I never called to complain about.
  
  Several weeks ago, however, we decided to order two pizzas instead of hitting the McDonald's drive through. I did a quick check before I left and the cheese pizza I ordered was overdone, but at a quick glance did seem acceptable at first. I didn't have time to address it anyway as I had starving kids in the car.
  
  When we got home, however, the kids complained and we noticed that not only was the cheese overdone, but the crust was too and it tasted burned. Of course they didn't want to eat it and I had to come up with something else.
  
  Our second pizza as well was not very good. After ordering the same thing for years you know what it should taste like and something was off. Not at all what we have come to expect from Caseys.
  
  We called the location and complained which the person questioned a little but seemed willing to provide us a replacement on the next visit. A few minutes after I hung up the call, however, they had the nerve to call back and tell me that I looked at the pizza and accepted it and should have had them make it again if there was an issue.
  
  I was shocked, I had never had a restaurant do this. It was nothing short of rude and quite possibly the worst customer service that I have ever received.
  
  I will not come back.
  September 24, 2016